Code of Ethics
EXPERT AIR CONTROL, LLC
CODE OF ETHICS
First and foremost we respect our customer’s time. We are punctual, we communicate clearly with our customers regarding the commitments we make and we keep our promises.
We are truthful and honest in our dealings with customers, employees, vendors and others. Our good name is our most valuable asset and our reputation is built one satisfied customer at a time.
Respect for the Law
We adhere to all laws, regulations and ordinances that pertain to our industry. We permit our jobs and we only employ licensed and properly certified professionals. We practice responsible fiscal procedures and comply with all state and federal tax requirements.
Safety and Reputation
We maintain a clean, safe, professional facility and showroom that reflects the high standards of our company.
We support a healthy work environment and work together to foster a culture where ambition, talent and hard work can lead to growth and financial success for each member of our team.
We strive to provide an unparalleled customer experience by maintaining a relentless focus on the quality of our service and customer communication.
We treat our customers, team mates and other industry professionals with the utmost respect and we strive to earn the respect of others by our exceptional performance, skill and integrity.
We show the utmost respect for the sanctity of our customer’s homes and privacy.
We embrace fair competition. We advertise, promote and market truthfully and accurately and in a manner that consistent with the high standards of our company.