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TESTIMONIALS

Expert HVAC Services in Puyallup , WA

What People Are Saying

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“The install team did an outstanding job of detailing the scope of work for the install and kept me informed of their progress as work continued. Couldn’t be happier with the installation and the team was just outstanding.”

Dave H.

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“This company is first class! The bid was fairly priced and they use the best equipment available. All the way from salesman Jesse, office staff, to installers, Juan and Dan, the new furnace was installed without a hitch. Everyone is very professional! They know their business and perform with knowledge, as well as having great respect for the customer. If I could I would give them 10 Stars!!”

Shirley G.

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“I was pleased with the whole process great crew great field tech Jesse Kelpszas knowledge even down to the electrical crew. I would highly recommend this company for your AC and heating needs. The system I bought was the Trane Elite Series XC13 2.5 great unit quite very quite outside of bedroom window I work nights so its a big bonus to have a powerful bet yet quite unit outside of a bedroom window which I was reluctant but it gets 5 stars from me!! They also offer a service for servicing your unit and furnace. Thank you We couldn’t be happier with the whole EXPERIENCE to the installation!!!”

Samantha N.

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“Our Trane heat pump system purchase and installation were accomplished by a sales & installation team that provided a timely, professional, and highly skilled manner. Attention to detail and the customer’s input/queries was outstanding. I highly recommend this product and installation/maintenance team to all contemplating a heat pump system installation/upgrade.”

Philip S.

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“Expert Air Control lives up to their name. The installation is nothing short of a work of art. Questions were answered fully and instruction on the use of the system was excellent. We would recommend them to anyone we know and don’t know because they are truly that good.”

Kevin K.

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“The two men who came out to do a 2-day job of a replacement water heater and furnace did an amazing job! They worked long hours to ensure that everything met city code and were efficient. They were wonderful in working around my two dogs and did a great job. I would highly recommend this company to my friends/family or anyone!”

Renee D.

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“It started for us when Jesse showed up and gave us a quote to install a system. His quote impressed us, as well as the fellow that was doing a home inspection for us. It didn’t stop there, because on more than one occasion I had questions for Jesse and texted him. He responded, even though he wasn’t sure who I was. This continued until and after my wife and I agreed to purchase the Trane Air Conditioner and Air Cleaner System from Expert Air Control. I had very positive conversations with Toby in the shop. Juan and Daniel did an excellent installation job and cleaned everything up when they were finished. After the installation, we’re responsible for getting an inspection. The voice response system used by our City is poor at best. Allison at Expert Air Control said she could schedule an inspection for us online and then sent us an email with all of the information. Everyone that my wife and I have worked with at Expert Air Control has been awesome to deal with. Thank you all for a great job.”

Fred J.

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“Our two new furnaces were installed on two different days and by two different crews, but the experience was the same: friendly, knowledgeable, thoughtful people who went the extra mile to make sure everything was done correctly, that our questions were answered, that their workspace was neat and tidy when they left, and that we were completely satisfied with the work that had been done. They also identified some mistakes in the previous system’s drainage configuration that could have led to damage down the road and corrected those problems.



Lastly, I must also mention the office staff, who are always kind and professional on the phone and via email. Across the board, these folks make it clear that they really care about their customers. If something isn’t right, they’ll work with you to fix it. Expert Air Control has shown me that they are all about warmth in every sense of the word. If you want a quality heating system installed by quality people, look no further. Highly recommended!”

McKenzie R.

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“I just wanted to let you know how impressed I was with Expert Air Control’s Technicians. I previously had a different company check out a problem I was having with my system. They diagnosed the problem but I scheduled no less than three appointments for them to return to fix it, and they failed to show up each time. In frustration, I called Expert Air Control. They came out the next day, which was a Saturday, and took the time to diagnose the problem and fix it in one trip, even though it involved squeezing into a very tight crawl space. Their work was excellent, I am so grateful.”

Lynn W.

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“We reluctantly decided to replace our old gas furnace but only because we got tired of the constantly having it repaired. Expert Air Control recommended we upgrade to a variable speed, 2 Stage, 90% efficient model. They helped us access rebates and tax credits which made the upgrade more affordable. Wow! We will never own a single stage furnace again. We no longer have cold spots and our home is sooo much more comfortable.?

Jim W.

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“Very satisfying experience from start to finish”

Fred P.

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“They came out on a Saturday, their day off, and installed the new furnace. I think they did a fantastic job and the new furnace works great!”

Randy R.

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“The Expert Air Control installers were a great bunch of guys who really knew their stuff. The Sales Consultant was great as well. He gave some advice on maintenance and how to improve overall efficiency. He answered my questions and followed up to make sure I was happy. In short, I will call Expert Air Control for my future heating and cooling needs.”

David L.

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“When the mechanical inspector made his final inspection, he complimented the workmanship. He then looked up the contractor and stated that “they always do good work.”

Laurie D.

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“I waited four years to put in Air Conditioning and it was the best decision I ever made! I have been able to enjoy summer instead of dreading it. The whole experience was great, the installers were super and I couldn’t be happier! Thank you so much.”

Marty S.

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“Great People!”

Chuck S.

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